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How to Cancel Audible (and Keep Your Audiobooks)

How to cancel Audible on the website, through the App Store or Google Play, what happens to your credits and books, and when pausing makes more sense.

How to Cancel Audible (and Keep Your Audiobooks)

Key takeaways

  • If Audible bills you directly, cancel on the Audible website from your Membership details page; deleting the app doesn't cancel anything.
  • If Apple or Google Play bills you, cancel in iPhone Settings or the Play Store, because the Audible site can't cancel those memberships.
  • Spend your credits first: for memberships billed by Audible, unused credits are lost at the end of your final billing cycle.
  • Audiobooks you bought with credits or cash stay in your library after you cancel.
  • Audible lets eligible members pause instead, for up to 90 days in total every 12 months.

To cancel Audible, sign in on the Audible website, open the menu under your name and choose Membership details. Select the cancel option, follow the prompts and confirm. Audible sends a confirmation email when it's done. Deleting the Audible app does not cancel your membership.

If Apple or Google Play bills you for Audible, the website can't cancel it. You cancel in Settings → [your name] → Subscriptions on an iPhone, or in the Play Store under Payments & subscriptions on Android.

One thing to do first: spend your credits. If Audible bills you directly, unused credits are lost when your final billing cycle ends. The books you've already bought stay in your library.

Before you cancel Audible: use your credits#

This is the step people regret skipping. Audible's help center says that at the end of your final billing cycle, Audible Premium members lose access to all unused credits and member benefits, including exclusive discounts and included titles.

So before you cancel:

  1. Open your Audible account and check how many credits you have.
  2. Spend them on books you actually want to keep.
  3. Make a note of any titles you were listening to from the included catalog, since those leave your library with the membership.
  4. Then cancel.

There's an exception worth knowing. Audible's help pages say that credits received through an App Store or Google Play membership don't expire and remain in your account after cancellation. If you pay through Apple or Google, check your credits anyway, but the pressure to spend them is lower.

Audiobooks you've purchased with cash or credits are yours to keep, according to Audible, even after you cancel. Cancelling ends the membership, not your library.

How to cancel Audible on the website#

This route is for anyone billed by Audible directly, which is most people who signed up on the Audible website or through an Amazon account.

  1. Open a web browser and go to audible.com (or your country's Audible site). Sign in.
  2. Click or tap your name in the top menu.
  3. Choose Membership details (it may be under Account details).
  4. Select the option to cancel your membership.
  5. Audible may show offers or ask why you're leaving. Read each screen and keep going until you reach the final confirmation.
  6. Confirm the cancellation.

Audible says you'll get an email confirming that your membership is cancelled. Keep it until your final billing date has passed.

Menus change from time to time, so if your screens look different, Audible's help center has the current steps. If there's no cancel option, it's a strong sign Apple or Google Play bills you instead.

Cancelling from a phone browser#

The Audible app is built for listening, not for account changes, so for a membership billed by Audible use the website in Safari or Chrome. Request the desktop site if the mobile menus hide the option. The steps are the same as above.

Make sure you're on the right site and account#

Audible runs separate sites for different countries. If you signed up on the UK or Canadian site, for example, cancel there. Also check that you're signed in with the Amazon or Audible account that's actually being charged. The email address on your account page tells you.

How to cancel Audible on iPhone (App Store billing)#

If you started your Audible membership inside the iPhone or iPad app and paid with your Apple Account, Apple handles the billing. Audible's help center says memberships billed by the App Store can only be managed through the App Store or your device's settings.

  1. Open the Settings app.
  2. Tap [your name] at the top.
  3. Tap Subscriptions.
  4. Tap Audible.
  5. Tap Cancel Subscription and confirm.

You can also manage Apple subscriptions in a browser at https://apps.apple.com/account/subscriptions.

If you don't see Cancel Subscription, Audible's help page says your membership is already cancelled and won't renew. If Audible doesn't appear in the list at all, Apple isn't billing you, so use the website steps. Our guide on how to cancel subscriptions on iPhone explains Apple's subscription list in more detail.

With App Store billing, you keep your member benefits until the end of the period you've already paid for. Audible's own example: if you start an annual membership on January 1 and cancel on June 1, you keep your benefits until December 31.

How to cancel Audible on Android (Google Play billing)#

If you subscribed in the Audible app on an Android phone and paid through Google Play, cancel in the Play Store.

  1. Open the Google Play Store app.
  2. Tap your profile picture.
  3. Tap Payments & subscriptions, then Subscriptions.
  4. Choose Audible.
  5. Tap Cancel subscription and follow the prompts.

On the web, go to https://play.google.com/store/account/subscriptions, signed in with the Google account that pays.

Uninstalling the app doesn't cancel the membership. If you have more than one Google account on your phone, each has its own subscription list. See how to cancel subscriptions on Android and Google Play for more detail.

Where to cancel Audible: a quick reference#

How you signed up Who bills you Where to cancel
Audible website or Amazon account Audible Audible website → your name → Membership details
iPhone or iPad app, paid with Apple Apple Settings → [your name] → Subscriptions → Audible
Android app, paid with Google Play Google Play Play Store → Payments & subscriptions → Subscriptions
Not sure Check your statement See below

To find out who bills you, look at your bank or card statement:

  • A charge labelled with Audible's or Amazon's name usually means Audible bills you directly.
  • A charge labelled with Apple (often APPLE.COM/BILL) means the App Store bills you.
  • A charge labelled with Google means Google Play bills you.

You can also search your email for "Audible" receipts. The sender tells you which route you used. If you're seeing an Audible charge you can't place at all, our guide on charges for subscriptions you don't recognise walks through tracking it down.

Pause Audible instead of cancelling#

If you just need a break, pausing may suit you better. Audible's help center says eligible members can pause their membership for a total of up to 90 days every 12 months, which stops payments for that time without cancelling.

Pausing makes sense when:

  • You have a backlog of books and won't need new credits for a couple of months.
  • You want to keep your membership and any member pricing, but not pay for a while.
  • You know you'll be back, for example after a busy season.

Look for the pause option on your Membership details page. Not every plan or account qualifies, and the rules can change, so check Audible's help page on pausing for the current details. Pausing through Apple or Google Play works differently, if it's available at all, so check there if they bill you.

What happens after you cancel Audible#

Here's what to expect once you've confirmed.

  • Your purchased books stay. Anything you bought with credits or cash remains in your library and keeps playing in the app.
  • Included titles go. Books you were listening to from the membership's included catalog leave your library when the membership ends.
  • Unused credits are lost at the end of your final billing cycle if Audible bills you directly. App Store and Google Play credits don't expire, according to Audible.
  • Member discounts end, so later purchases are at the regular price.
  • You won't be charged again unless you restart.

Cancelling doesn't refund the current period. If you were charged for a renewal you didn't want, contact Audible's customer service (or Apple or Google, depending on who billed you). Audible's terms mention that you can contact customer service by phone or chat. Refund decisions are theirs, so don't count on one. For Apple purchases, the request goes through https://reportaproblem.apple.com; our guide to App Store subscription refunds covers it.

A worked example: what credits are worth#

Say you pay, for example, $15 a month for a plan that includes one credit a month. You've built up three unused credits.

If you cancel without spending them, those three credits are gone. In terms of what you paid, that's 3 × $15 = $45 of membership you didn't turn into books.

And over a year, a $15-a-month plan you barely use costs $15 × 12 = $180. If you only listen to one book every few months, pausing between books or cancelling and rejoining later could cut that a lot.

How to restart Audible later#

Coming back is straightforward. Audible's help center has a page on restarting your membership.

  1. Sign in on the Audible website with the same account you used before.
  2. Choose a plan and confirm your payment details.
  3. Your purchased library is still there, because it belongs to your account.

A few tips:

  • Use the same account. A new account starts with an empty library.
  • Check the plan and price before confirming. Plans and prices change over time, and the plan you had may not be offered any more. Our guide to subscription price increases explains how to spot changes.
  • Pick your billing route deliberately. If you restart in the iPhone app with Apple, you'll cancel through Apple next time.

Troubleshooting: when cancelling Audible doesn't work#

What you see What it usually means What to do
No cancel option on the website Apple or Google Play bills you Cancel in iPhone Settings or the Play Store
Audible isn't in iPhone Subscriptions Apple doesn't bill you Cancel on the Audible website
No "Cancel Subscription" button in iPhone Settings Already cancelled Check the end date shown
Still charged after deleting the app Deleting the app doesn't cancel Cancel in the right place
Charged on the wrong country's site Membership is on another Audible site Sign in to that country's site and cancel there
Two Audible charges Two accounts, or two billing routes Check every account and your statement

If a charge keeps appearing and you can't stop it, collect the dates and amounts, contact Audible's customer service, and contact your bank or card issuer if it still isn't resolved.

Keep track of when Audible renews#

Audible charges on the same day each billing period, and the decision that matters is often "do I have a book I want this month?". That's easy to forget until the charge lands.

The manual fix is a calendar reminder a few days before your billing date. When it fires, spend your credit, pause, or cancel.

If you track several subscriptions, Monthlee is an iPhone app that keeps them in one list and reminds you on the day or 1, 2, 3 or 7 days before each charge, without linking your bank. You add Audible with one tap, and its cancel guides include steps and links for popular services.

The bottom line#

To cancel Audible, first spend any unused credits. Then sign in on the Audible website, open Membership details and cancel. If Apple bills you, cancel in Settings → [your name] → Subscriptions; if Google Play bills you, cancel in the Play Store under Payments & subscriptions.

Your purchased audiobooks stay in your library after you cancel. If you only need a break, check whether you can pause for up to 90 days instead, and keep the confirmation email either way.

Frequently asked questions

How do I cancel my Audible membership?

If Audible bills you directly, sign in on the Audible website, open Membership details from the menu under your name, choose the cancel option and confirm. If you pay through Apple or Google Play, cancel in iPhone Settings under your name and Subscriptions, or in the Play Store under Payments & subscriptions.

Can I cancel Audible in the app?

Usually not for a membership billed by Audible, which is cancelled on the Audible website. If your membership is billed through Apple or Google Play, you cancel it in your phone's App Store or Play Store settings instead. Deleting the app never cancels a membership.

Do I keep my Audible books if I cancel?

Yes. Audible says audiobooks you've purchased with cash or credits are yours to keep even after you cancel. You lose access to member benefits such as included titles and member discounts when your final billing period ends.

What happens to my Audible credits when I cancel?

For memberships billed by Audible, unused credits are lost at the end of your final billing cycle, so use them first. Audible's help pages say credits received through an App Store or Google Play membership don't expire and stay in your account after cancellation.

Can I pause Audible instead of cancelling?

Audible's help center says eligible members can pause for a total of up to 90 days every 12 months, which stops payments for that time without cancelling. Check the pause option on your account page to see whether your plan qualifies.

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